Effective date: October 8, 2026
Once IraqMoto makes Parts Store plans (Monthly and Quarterly) available, they are sold as follows, and renewal, cancellation and refunds follow the provider used. On the website, they are paid through IraqMoto's supported web payment provider, currently FastPay: Monthly costs 25,000 IQD for one calendar month and Quarterly 65,000 IQD for three calendar months, and each is one prepaid payment for one term that does not renew or charge automatically. In the Android application, they are sold through Google Play Billing as a subscription that renews automatically every month or every three months, at the price Google Play shows, until it is cancelled in Google Play. In the iOS application, when available, they are sold through Apple In-App Purchase as an auto-renewable subscription managed in the Apple account, at the price Apple shows. A Parts Store trial, grace period or free time costs nothing; its end creates no charge and nothing to refund.
A payment counts only when FastPay confirms it to IraqMoto's server. A checkout that is not paid closes after about 10 minutes and nothing is charged for it, so there is nothing to refund. Manual test, trial, support and sponsored grants record zero payment and expire without automatic renewal. A test payment made in a payment provider's test (sandbox) mode is not a real charge.
The introductory showroom Pro offer costs 0 IQD for its one-time 90-day period, creates no charge and does not renew. Its expiry therefore creates no refund or cancellation amount; the showroom remains available while the Pro benefits end.
IraqMoto only connects buyers and sellers. IraqMoto does not receive or hold motorcycle purchase funds, provide escrow, deliver motorcycles or participate in ownership transfer. IraqMoto does not provide refunds, returns, warranties or buyer protection for motorcycle purchases. Any transaction dispute is between the buyer and seller, subject to applicable law.
Before the service starts. A purchase that has not started yet (for example an IraqMoto+ period, a monthly or 3-month showroom plan period or a Parts Store plan term bought on the website and waiting for the current period to end, or Featured days that have not begun) can be refunded in full if the user asks IraqMoto support within 7 days of payment.
After the service starts. Once a purchased period has started, it is not refundable, except:
Duplicate or mistaken charges. A duplicate charge, or a charge taken by mistake, is refunded in full.
How refunds are paid. An approved refund is paid back through FastPay to the original payment method, normally within 14 days of approval. When a refund is made, the related service ends, or does not start.
Showroom plans. A showroom plan period (monthly or 3-month) paid on the website is refunded under the rules in this section, through FastPay. A showroom plan bought in the Android application through Google Play is cancelled in Google Play, and its refunds are made through Google Play under Google Play's refund policies. A three-month showroom plan bought in the iOS application is refunded by Apple, as described below. Cancelling a subscription in the Android application stops its next renewal, and the plan stays active until the end of the period already paid. When a website payment is refunded, or when Google Play tells IraqMoto that a purchase in the Android application was refunded in full or revoked, the period it paid for ends, or does not start if it was still waiting, and any later prepaid website period moves earlier to fill the gap, so no paid time is lost. When Apple tells IraqMoto that a purchase in the iOS application was refunded or revoked, the period it paid for ends.
Parts Store plans. A Parts Store plan paid on the website is refunded under the rules in this section, through FastPay. A plan bought in the Android application through Google Play is cancelled in Google Play, and its refunds are made through Google Play under Google Play's refund policies. A plan bought in the iOS application is cancelled in the Apple account and refunded by Apple, as described below. Cancelling a subscription in an application stops its next renewal, and the plan stays active until the end of the period already paid. When a website payment is refunded, or when Google Play or Apple tells IraqMoto that a purchase in an application was refunded in full or revoked, the term it paid for ends, or does not start if it was still waiting, and any later prepaid website term moves earlier to fill the gap, so no paid time is lost; it never moves into the store's current trial, grace period or free time. If, while plans are required, the store is then left without an active plan, trial, grace period or granted access, it is paused as described in the Terms.
How to ask. Email [email protected], naming the account that made the purchase, the service, the date and the amount paid.
Apple purchases. A purchase made through Apple In-App Purchase in the iOS application is refunded by Apple under Apple's rules; IraqMoto cannot refund it directly.
Nothing in this policy limits a user's mandatory legal rights.
Questions may be sent to [email protected].
English controls if an Arabic or Kurdish translation conflicts with this version, to the extent permitted by mandatory law.
Canonical prices are expressed in IQD. Apple and Google may display the closest localized storefront price based on exchange rates, taxes and store tiers. The exact provider-confirmation price is shown before purchase. IraqMoto does not intentionally add a platform surcharge.
Featured 7 and Featured 14 are repeatable one-time consumable purchases for one selected listing. They buy visibility, not a guaranteed sale or contact. A confirmed refund removes only the remaining purchased Featured entitlement; it does not delete or change the underlying listing.
IraqMoto+ renews automatically through Apple or Google. Website/FastPay purchases are prepaid with manual renewal. Benefits are identical. Native subscription periods use the provider's verified calendar dates; website Plus lasts 30 days. Store cancellation stops future renewal; paid access remains until the entitlement end. Manage subscriptions through the provider that charged you.
Listing renewal costs 2,000 IQD and extends one eligible listing by exactly 30 days. It does not increase active-listing capacity. Only one unresolved renewal payment may exist for that listing. Refunds reverse the purchased period where safe, without deleting content or reversing a newer independent listing lifecycle.
A permanent extra listing place costs 3,000 IQD. Each verified purchase adds exactly ONE permanent personal-seller active-listing place, up to THREE purchased places per personal account. Multiple purchases are allowed. It does not renew a listing or make that listing permanent. It does not add Showroom or Parts inventory capacity, including after conversion to a business. It is non-transferable and has no cash value. Confirmed refund, reversal, fraud or account enforcement may revoke that purchased place. If capacity falls below existing usage, listings are never deleted or hidden automatically; publishing another listing is blocked until usage is within the limit.
Showroom Basic, Pro and Elite offer monthly and three-month subscriptions. Apple and Google renew automatically through the store; website/FastPay plans are prepaid, without an automatic charge. Old Apple .90d receipts remain supported, but these retired non-renewing products are not sold to new buyers. Parts uses its existing monthly and quarterly subscription products, with no duplicate products.
One recurring provider is allowed per subscription family (Plus, Showroom, Parts). IraqMoto blocks another provider's checkout while the previous provider's access or billing mandate remains active. External App Store or Google Play account management remains controlled by that store; do not restart an overlapping plan there. Cancel and wait for the previous plan to end before switching provider. Within a provider, upgrades take effect according to its confirmation; downgrades and same-tier duration changes take effect at the next renewal. The effective date is confirmed before a plan switch. Independent eligible consumables remain available.
A Showroom trial lasts 90 days once per actual business; a Parts trial lasts 30 days once per actual store. Eligibility is server-authoritative across accounts, providers and recreation. There is no second Apple/Google introductory trial. If you pay early, unused legitimate trial time is preserved separately as entitlement credit: it extends IraqMoto access, not the provider's next charge date. A refund reverses paid credit, not legitimate unused trial credit.
Verified store billing grace is honoured. Account hold, expiry or revocation pauses the relevant paid capabilities according to the existing service policy. There is no promised automatic website payment-failure grace beyond a separately documented or granted term. Expiry, downgrade, refund or revocation never automatically deletes listings, inventory, staff records, settings or analytics. Data above a downgraded limit is retained; new actions beyond that limit are restricted. Reactivation restores access to retained configuration subject to current account standing.
A client payment-success screen alone never grants access. The server verifies the provider, delivers idempotently and reconciles pending delivery. Do not repurchase while verification is pending. Restore native purchases in the app or manage them with the charging provider. Consumable permanent slots remain recorded in the IraqMoto account after consumption.
Purchase results and the Purchases & Plans centre show the provider, order reference, actual access dates, credits, limits and provider renewal dates separately. Recorded views, contact actions and benefit usage describe activity, not guaranteed sales. Sandbox, QA and diagnostic purchases are excluded from real revenue and growth outcomes. No payment credentials, passwords, OTPs, private messages or arbitrary sensitive payment payloads are retained for growth analytics.